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Leadership begins with ethics. This page outlines the ethical standards of TCEG.

Business Ethics - Canada


TCEG strives to be a market leader in computer consulting, network administration (including Windows XP) and Linux consulting within Surrey, British Columbia, Canada, and eventually the world. We strongly believe that companies and individuals deserve to be treated fairly, and that responsible people and corporations must behave ethically for our society to be a just society. Therefore, TCEG is committed to adhering to the ethical standards of the following organizations, related to our field:

Independent Computer Consultants Association (ICCA) Code of Ethics

ICCA Standards and Practices

Better Business Bureau Code of Ethics (announcement)

Privacy Policy

General Principles

The following principles outline in broad terms some of the values that shape the way we do business.

Confidentiality and discretion - We keep your information private, confidential, and secret.

Deep contemplation - It is better to take the necessary time to make a good decision than to risk error by rushing it.

Proportionality - There is no sense in using a sledgehammer to hang a picture. By keeping in mind the scope of our projects, we can allocate our time most effectively.

Balance - We try to spend enough time on the tasks that maximize our productivity and happiness.

Legality - We strive to comply with all applicable laws, and do not knowingly assist others in illegal activities.

Minimal response - Most problems can be solved without throwing everything away. It is often better to treat a problem on its own terms than to apply a cookie-cutter solution with potentially unwanted consequences.

Managing Conflicts of Interest - It is not enough simply to avoid conflicts of interest. Conflicts can arise through staff or officers of TCEG which have nothing to do with TCEG, and TCEG demands a first position in ensuring that, as a company, it is not in a conflict of interest.

Most Recent Website and Regional Updates

PHP Programming
A Commercial, Off-the-Shelf (COTS) product may be sufficient. Otherwise a custom application may be appropriate. TCEG provides experienced professional guidance in COTS product selection and integration, as well as custom PHP application development

Managed Outsourcing Program
Outsourcing is often cited as a miracle cost-saving measure. However, great people are valuable, wherever they may be, so outsourcing should be viewed as a way to find more talent, rather than as a way to cut costs.

Industries - Overview
TCEG's consulting services are useful across a wide number of industries.

TCEG - Consultants
Responsible, Accountable. TCEG Linux Support. We Keep Your Servers Running. TCEG Consultants - we help Canadian and US clients with Software Development to Spec.

PHP Programming Practice
TCEG can assist with the support, management and (if applicable) end-of-life support of custom-made PHP applications.

Incorrect key file for table - Try to repair it
Failed writes, hardware failures, software bugs, modification of table by two programs at the same time, and disk limitations can cause this error of: Incorrect key file for table. TCEG can help to diagnose and resolve this problem.


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Related Information

PHP Programming
A Commercial, Off-the-Shelf (COTS) product may be sufficient. Otherwise a custom application may be appropriate. TCEG provides experienced professional guidance in COTS product selection and integration, as well as custom PHP application development
Managed Outsourcing Program
Outsourcing is often cited as a miracle cost-saving measure. However, great people are valuable, wherever they may be, so outsourcing should be viewed as a way to find more talent, rather than as a way to cut costs.
Industries - Overview
TCEG's consulting services are useful across a wide number of industries.
Corporate Services Within Canada
TCEG is based in Canada. We provide remote Windows support, remote Linux support, data recovery, software development, technical writing, and SRED service to businesses throughout Canada.
SR&ED Consultants, Kitchener, Ontario
TCEG's SR&ED Consultants in Kitchener, Ontario
Small Project Ideas
Several small projects that usually prove immediately beneficial to small businesses.
Website Hosting Service
For those who want a bit more from their website hosts, TCEG delivers a 'private server' hosting experience, with none of the headaches of having to maintain the server in-house.
Consultants for Vancouver British Columbia (BC) Canada
TCEG provides premium service to Vancouver in beautiful British Columbia, Canada. We provide Open Source consulting, PHP / MySQL / Postgres consulting, management consulting, and a variety of other services.
Arizona Data Recovery
What is a Canadian data recovery company doing in Arizona? Indeed.
Are Tech Support Plans Worth IT in North Dakota?
Yes, of course they're worth it. Would you rather pay $5000 / month for a full-time system administrator, or $150/hour for an on-site tech, or $29/month?
Canada Day - July 1, 2003
In July 2003, TCEG was formed over several coffees at Tim Hortons.
Canada Day - July 1, 2004
For Canada Day in July 2004, TCEG and staff reflected on Canada's heritage, and found quite a few webcams in the process.
Canada Day - July 1, 2005
On Canada Day in July 2005, TCEG's staff looked back at a great year, and pondered the future.
Hard Drive Crash Data Recovery
We strongly recommend clients make regular backups of their data, save frequently, use a firewall, and provide virus and spyware protection.
Operations Research: Avoiding the Taint of Corporate Espionage
A $200M corporate espionage lawsuit against Westjet uncovers the possibility that Operations Research firms may not fully protect client data. A mechanism is suggested to ensure two competitors do not share the same Operations Research team.
System Administration Computer Support
TCEG works closely with qualified clients to develop robust system administration procedures to minimize downtime, emergency response times, and costs...
Corporate Services Within British Columbia
Premium technical support, software development and technical writing services.
Contact TCEG
Contact information for TCEG's administration, data recovery partners, and SR&ED tax credit refund services, including telephone, fax, email, postal mail and online form.
Computer Remote Support Terms and Conditions
Terms and Conditions for remote tech support monthly service contracts, subject to change with written notice to existing subscribers, and without notice to those who have not yet subscribed.
Data Recovery Ethics - i.e. Privacy After a Hard Drive Crash
We recommend that clients consider the privacy implications of using a data recovery service. Some clients may require on-site service for privacy reasons.
Canada Day - July 1, 2006
TCEG is looking forward to having lots of fun this Canada Day. 2006 has been a year of extraordinary achievement for TCEG's clients and suppliers.
SR&ED Program in Vancouver
Vancouver BC - The federal SR&ED Tax Credit Program and the equivalent BC provincial SR&ED program returns tax money to innovative companies doing eligible Scientific Research & Experimental Development projects. Read more.
News
The latest news from TCEG. April 20, 2010 - Data Recovery Accountability Improvements... Nov. 17, 2009 - SR&ED... Oct. 16, 2009 - data recovery ... Sept. 9, 2009 - bulk data recovery ... June 18, 2009 - Twitter Campaign... June 5, 2009 - Financing
BC Data Recovery
Hard Disk Data recovery in BC provided using TCEG's partner in Surrey BC, which assists clients with "phase 1" data recovery, and uses TCEG superior data recovery lab capabilities for more difficult jobs.
A Message From TCEG
Canada's children need clean air. You need a working computer. Give yourself both, risk free, this Christmas, just by working with TCEG.
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