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For those who want a bit more from their website hosts, TCEG delivers a 'private server' hosting experience, with none of the headaches of having to maintain the server in-house.

Website Hosting Service - Canada


About TCEG

TCEG was founded in Canada, and strives to provide the highest level of customer service, quality of technical support and advice to the most selective clients. We go to great lengths to provide good customer service, and we pay extra to ensure that our suppliers do too. Along the entire supply chain, our clients receive a premium hosting experience.

Contacting TCEG

We are available at the number on our contact page. Please also review our contact page.

System Administration

We take care to use reliable hardware that will recover quickly if any problems occur. In addition, we make use of three system administrators who proactively work to remove potential problems and who provide around the clock service and emergency response.

Hosting Philosophy

We use a private cloud, and we are proud to have a very hands-on approach to helping clients. We are programmers and system administrators: we do not mind making small changes or fixes if you need them done.

While we use scripts to make system administration faster and more reliable, we shun the idea of making this a self-serve server, as we feel that having live technicians available is far more helpful and avoids problems in the long run. In addition, we do not need to have very many clients on each cloud, which means that the server will be faster, have more reliable backups, and fewer problems related to overburdened resources.

And we can get to know everyone who is using the cloud in order to ensure that they are well served, and that the interests of all users are taken into account.

Terms and Conditions

Unfortunately we cannot provide service to every potential client. Clients go through a pre-screening process before they are approved. In particular, we try to avoid problematic accounts, such as those associated with extremely high bandwidth utilization, email service interruptions, or illegal activities. In practical terms, this means NO PORN, NO SPAMMING (sending of unsolicited commercial email, or using our server as a site to which spam links...), and NO ILLEGAL ACTIVITIES. If, upon review, an account is deemed to be disruptive to other clients, or to us as a company, we will make efforts to negotiate a solution, but as a last resort we may require that the account be closed.

Full terms of any contractual agreement are available offline. In case there's any misunderstanding, absent a contract which states specifically that you may use our server, and which outlines performance expectations clearly, you can have NO EXPECTATIONS of service. We may respond to your requests, but are not under any obligation to do so, and by using our services you acknowledge this and will hold us harmless in any damages that may come to you as a result.

Most Recent Website and Regional Updates

PHP Programming
A Commercial, Off-the-Shelf (COTS) product may be sufficient. Otherwise a custom application may be appropriate. TCEG provides experienced professional guidance in COTS product selection and integration, as well as custom PHP application development

Managed Outsourcing Program
Outsourcing is often cited as a miracle cost-saving measure. However, great people are valuable, wherever they may be, so outsourcing should be viewed as a way to find more talent, rather than as a way to cut costs.

Industries - Overview
TCEG's consulting services are useful across a wide number of industries.

TCEG - Consultants
Responsible, Accountable. TCEG Linux Support. We Keep Your Servers Running. TCEG Consultants - we help Canadian and US clients with Software Development to Spec.

PHP Programming Practice
TCEG can assist with the support, management and (if applicable) end-of-life support of custom-made PHP applications.

Incorrect key file for table - Try to repair it
Failed writes, hardware failures, software bugs, modification of table by two programs at the same time, and disk limitations can cause this error of: Incorrect key file for table. TCEG can help to diagnose and resolve this problem.


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Related Information

PHP Programming
A Commercial, Off-the-Shelf (COTS) product may be sufficient. Otherwise a custom application may be appropriate. TCEG provides experienced professional guidance in COTS product selection and integration, as well as custom PHP application development
Managed Outsourcing Program
Outsourcing is often cited as a miracle cost-saving measure. However, great people are valuable, wherever they may be, so outsourcing should be viewed as a way to find more talent, rather than as a way to cut costs.
Industries - Overview
TCEG's consulting services are useful across a wide number of industries.
Corporate Services Within Canada
TCEG is based in Canada. We provide remote Windows support, remote Linux support, data recovery, software development, technical writing, and SRED service to businesses throughout Canada.
SR&ED Consultants, Kitchener, Ontario
TCEG's SR&ED Consultants in Kitchener, Ontario
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Several small projects that usually prove immediately beneficial to small businesses.
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TCEG provides premium service to Vancouver in beautiful British Columbia, Canada. We provide Open Source consulting, PHP / MySQL / Postgres consulting, management consulting, and a variety of other services.
Arizona Data Recovery
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Are Tech Support Plans Worth IT in North Dakota?
Yes, of course they're worth it. Would you rather pay $5000 / month for a full-time system administrator, or $150/hour for an on-site tech, or $29/month?
Canada Day - July 1, 2003
In July 2003, TCEG was formed over several coffees at Tim Hortons.
Canada Day - July 1, 2004
For Canada Day in July 2004, TCEG and staff reflected on Canada's heritage, and found quite a few webcams in the process.
Canada Day - July 1, 2005
On Canada Day in July 2005, TCEG's staff looked back at a great year, and pondered the future.
Hard Drive Crash Data Recovery
We strongly recommend clients make regular backups of their data, save frequently, use a firewall, and provide virus and spyware protection.
Operations Research: Avoiding the Taint of Corporate Espionage
A $200M corporate espionage lawsuit against Westjet uncovers the possibility that Operations Research firms may not fully protect client data. A mechanism is suggested to ensure two competitors do not share the same Operations Research team.
System Administration Computer Support
TCEG works closely with qualified clients to develop robust system administration procedures to minimize downtime, emergency response times, and costs...
Corporate Services Within British Columbia
Premium technical support, software development and technical writing services.
Contact TCEG
Contact information for TCEG's administration, data recovery partners, and SR&ED tax credit refund services, including telephone, fax, email, postal mail and online form.
Business Ethics
Leadership begins with ethics. This page outlines the ethical standards of TCEG.
Computer Remote Support Terms and Conditions
Terms and Conditions for remote tech support monthly service contracts, subject to change with written notice to existing subscribers, and without notice to those who have not yet subscribed.
Data Recovery Ethics - i.e. Privacy After a Hard Drive Crash
We recommend that clients consider the privacy implications of using a data recovery service. Some clients may require on-site service for privacy reasons.
Canada Day - July 1, 2006
TCEG is looking forward to having lots of fun this Canada Day. 2006 has been a year of extraordinary achievement for TCEG's clients and suppliers.
SR&ED Program in Vancouver
Vancouver BC - The federal SR&ED Tax Credit Program and the equivalent BC provincial SR&ED program returns tax money to innovative companies doing eligible Scientific Research & Experimental Development projects. Read more.
News
The latest news from TCEG. April 20, 2010 - Data Recovery Accountability Improvements... Nov. 17, 2009 - SR&ED... Oct. 16, 2009 - data recovery ... Sept. 9, 2009 - bulk data recovery ... June 18, 2009 - Twitter Campaign... June 5, 2009 - Financing
BC Data Recovery
Hard Disk Data recovery in BC provided using TCEG's partner in Surrey BC, which assists clients with "phase 1" data recovery, and uses TCEG superior data recovery lab capabilities for more difficult jobs.
A Message From TCEG
Canada's children need clean air. You need a working computer. Give yourself both, risk free, this Christmas, just by working with TCEG.
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